REFUNDS & RETURNS
7‑Day Returns Policy
We offer a 7‑day returns policy for eligible products. You may return an item if:
It contains a manufacturing defect
It was damaged on arrival
It is not the product you ordered
How to Request a Return
Please contact our customer service team within 7 days of delivery.
Include:
Your order number
Photos of the product and packaging
A brief description of the issue
Whether you prefer a replacement or a refund
Returns cannot be processed without prior notification.
Return Conditions
Refunds or replacements can only be issued if:
The product is unopened, unused, and undamaged
The product is returned in its original packaging
Damage did not occur during return transit (unless the product was faulty)
Products that have been opened, used, or altered cannot be refunded unless they are confirmed to be faulty.
Refunds
If you return the full quantity of the product, you will receive a 100% refund of the original purchase price.
Refunds are issued to the same payment method used at checkout. Processing time is typically within 7 business days from the date we receive the returned item. You will receive an email confirmation once your refund has been completed.
Important Information
You must contact us before returning any product.
Returns cannot be accepted after 7 days from delivery.
For safety and compliance, returned products are never restocked or resold. All returned items are securely destroyed.